"@type": "Answer", } Nordstrom has a good return policy with an exception of a "case by case" basis which is rather vague. You can plan Read More. Make or schedule a payment. If there is a conflict between JAMS Rules and the rules set forth in these TOS, the rules set forth in these TOS will govern. Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. Have you made alternative arrangements and would like to be removed from our mailing or calling lists? However, most organ donations take place at the medical facility where the death occurs, and the hospital arranges for the donation before turning over the deceased to us for cremation." The Company reserves the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. Our appreciation is great and well never forget it. Read More. } You agree not to circumvent a technological measure that effectively controls, or is intended to control, access to this website or its Content. According to the article SCI Direct (formerly called Neptune Society Management Corporation) was named as co-defendant in the . but death is a train and its been on the tracks since birth. There is no judge or jury, and review is limited, but an arbitrator can award the same damages and relief, and must honor the same limitations stated in these TOS as a court would. Its a smart investment to make." Thank you for all your help and support. TRADEMARK INFORMATION. In addition, The Companys ability to provide the Service is contingent upon many factors that may be out of the Companys control, including, but not limited to, the continued availability of the internet as it presently exists or other technologies that may be available in the future that would allow for the continuation of such Service in essentially the same manner as they are provided today. "@type": "Answer", INDEMNITY. Accordingly, you and the Company agree that the JAMS Class Action Procedures do not apply to our Arbitration. Ron O. If you provide any information that is untrue, inaccurate, not current or incomplete, or the Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Company has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof). There are also religious reasons for ashes to. "@type": "Answer", Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. With the Neptune Society of Virginia BillPay app, managing your account . Anna, I just wanted to thank you for the really Read More. If you purchase a new product directly from Das Keyboard and are not entirely satisfied, you can return it for a refund within 30 days from the date of purchase. As you can see, they have hit on the key point of how . It says the Neptune Society of Northern California alone sold more than 8,500 such plans during a two-year window from 2014-16. See BBB rating, reviews, complaints, request a quote & more. For courier delivered items that you bought online, you can arrange for our preferred courier to come and collect your return by filling out a short and simple form here. Of all the planets in the solar system, we know the least about Uranus and Neptune. "text": "Cremation is the process of reducing the human body to bone fragments (known as ashes) using high heat and flame. "@type": "Answer", LINKS. "acceptedAnswer": { "name": "What is Pre-Need? "@type": "Question", Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. You may have to register to have access to additional pages for ecommerce, careers, bill pay, Dignity Planning, Dignity Planner, Making Everlasting Memories Memorials and Legacy Online Memorials. Carolyn, I just wanted to take the time to thank Read More. Five stars for a great company!!! She kept all the wheels moving in the right direction. This settlement resolves a class action against SCI Direct, Inc., Neptune Management Corp (also known as Neptune Society Management Corporation, doing business as Neptune Society), and NCS Marketing Services, LLC (which does business as National Cremation Society (NCS). As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. B. "@type": "Answer", A qualified response is defined as including full name, phone number and zip code. If you are experiencing difficulty with the system, please contact Payment Service Network Customer Support at 866-917-7368. "name": "What is the process to be buried in the Memorial Reef? Ron O. You further agree to comply with all applicable laws of the country, state or province, and locality in which you reside regarding online conduct, acceptable Content and the transmission of technical data. "@type": "Question", There were no sudden extra charges, no surprise items whose costs werent included. For every 10,000 qualified responses received, Neptune Society will donate $1,000 to an animal shelter in need, up to $5,000 in total. "name": "Can I use my social security benefits if I choose cremation? "name": "What happens to jewelry and gold teeth during cremation? ", The Company makes no warrant that (i) the Service will meet your requirements, (ii) the Service will be uninterrupted, timely, secure or error free, (iii) the quality of any products, services, information or other material purchased or obtained by you through the Service will meet your expectations, or (iv) any errors in the Service will be corrected. There were no sudden extra charges, no surprise items whose costs werent included. I was very satisfied with the services you provided. 6. Burial Insurance. 2023 Neptune Society. What determines the length of time between the death and a funeral. Gen. Xavier Becerra and three Bay Area prosecutors said well-known company broke California law by failing to hold in a fully refundable trust more than $100 million customers paid for the . This includes professional services, transportation, refrigeration and a container. You agree that each visit you make to this website and your continued use of our website shall confirm that you have read, accepted and agreed to be bound by such modifications of the TOS. She was heaven sent. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. "@type": "Answer", There are also religious reasons for ashes to. I live in PA and had to rely on recommendations for your service. What determines the length of time between the death and a funeral. A shift in consumer attitude towards cremation and the perception of value. 2023 Neptune Society. Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out Donny Bobo was my director and I cant say enough good about him. More families are choosing cremation than ever before because of its affordability, flexibility, and simplicity. Keep in mind that these may vary from one region to the other. Any new Service features shall be subject to the TOS. THIS MEANS THAT YOU WAIVE YOUR RIGHT TO INITIATE OR PARTICIPATE IN ANY CLASS OR CONSOLIDATED ACTION WHATSOEVER. Cremation casket: $500-$600. but Neptunes involvement was reassuring and dependable. DISCLAIMER. 17. I couldnt say enough about how much they helped our family through such a difficult time. Let's be real for a minute, people. We were quite a distance from my father and his Read More. Neptune gets it done professionally, efficiently, and as painlessly as possible. Trust fund reports are filed with each state where we do business." The Company does not control the Content delivered to the Service and does not guarantee or make any representations regarding the accuracy, integrity or quality of such Content. },{ "@type": "Question", There to assist even after the passing of the loved ones. Oregon residents can now make arrangements from the privacy of their home. "@type": "Answer", If you decide to initiate Arbitration, the Company agrees to pay the Arbitration initiation fee and any additional required deposit required by JAMS to initiate your Arbitration. Once again many thanks to all of you for everything. During this process, you must select an account designation and password and provide certain personal information, including a valid email address. Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. Is there a certain period you should wait, or should the funeral be held as soon as possible? I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. The Reef houses the cremated remains of hundreds of people who wanted to forever be a part of the renewal of life." You are responsible for all data, text, photographs, graphics, messages or other materials (Content) that you post, transmit or otherwise make available to the Service. Input your details into the refund policy generator below and . She kept all the wheels moving in the right direction. For those people who have dedicated their lives to reducing their negative impact on the earth, this can be a less-than-desirable ending." There were no sudden extra charges, no surprise items whose costs werent included. To the fullest extent permitted by applicable law, you understand and agree that the Company and its affiliates are not liable for any direct, indirect, incidental, special, consequential or exemplary damages (even if the Company has been advised of the possibility of such damages) resulting from: (i) your use or inability to use the Service; (ii) unauthorized access to or alteration of your transmissions or data; (iii) statements or conduct of any third party on the Service; or (iv) any other matter relating to the Service. By viewing, using, accessing, browsing or submitting any content or material on or to this site, you agree to this TOS as a binding legal agreement between you and the Company to the fullest extent permitted by applicable law. You will receive a password and account name when you register. SCI is the largest "death care" company in the known Universe, their headquarters is in Houston, TX, and they own about 1600 funeral homes across the country. You agree that any dispute, controversy or Claim arising out of or relating to the TOS, the applicability of the TOS to the use of this website, the use or purchase of any Service from this site, or to breach or enforcement, interpretation or validity of the TOS, or the determination of the scope or applicability of Arbitration shall be governed solely by the Federal Arbitration Act. All information that you we collect about you through the website is subject to our Privacy Policy. The Neptune Society. There are no time limits on exchanges, and purchases and goods without receipts can be returned fairly easily. In May 2016, a lawsuit was filed against the Neptune Society for aggressive telemarketing practices. It would be illegal for me to accept a fee for preparing that application on your behalf. "acceptedAnswer": { 20 reviews of Neptune Cremation Service "I purchased the pre-need package from a local sales rep. Thank you Neptune Society of Fort Myers, and especially Marianna. ", She was heaven sent. "name": "Are cremation services popular? Otherwise, the arbitrators decision is final and binding on all parties and may be enforced in any Federal or State court that has jurisdiction. It was such a relief! "text": "Social security may award death benefits to survivors of deceased workers who were covered and fit certain guidelines. I read all the support emails afterwards and they were very helpful. (i) The arbitrator has no authority to make errors of law and any award may be challenged if the arbitrator does so. The Green Movement favors cremation over casket burial." You grant the Company and related entities a royalty-free, perpetual, irrevocable, non-exclusive right and license to use, copy, modify, display, archive, store, publish, transmit, perform, distribute, reproduce and create derivative works from all Content you provide in any form, media, software or technology of any kind now existing or developed in the future. Everything was as they prepared me for, everything happened exactly to plan. The company offers services located throughout the country and we recommend it to anyone looking for an affordable cremation service. "@type": "Question", } Pros. Additionally, a numbered metal disc is assigned to the deceased and accompanies the body throughout the cremation process. I have been, and will continue to recommend you. Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. Do you have a different question for our customer service team? Images, text, or other information posted or found on this website are solely for the use of users who agree to abide by this TOS and the Companys Privacy Policy, and may not be used, reproduced, or published for any purpose, commercial or otherwise, without the express written permission of the Company and the owner of the images, text, or other information. After . General items not included are: The gravesite, grave vault, opening and closing fees, memorial marker, and other related expenses." "acceptedAnswer": { You agree that any termination of your access to the Service under any provision of this TOS may be effected without prior notice, and acknowledge and agree that the Company may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. They are similar to traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, and Zoom. },{ In consideration of the use of the Companys services, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the registration form, and (b) maintain and promptly update the personal information you provide to keep it true, accurate, current and complete. 4. Completely caring respectful to everyone. ", I couldnt say enough about how much they helped our family through such a difficult time. "@type": "Answer", If youd like to thank a special team member or office, please click here. "acceptedAnswer": { Many people experience emotional trauma and, Interment of ashes refers to cremated remains being buried in the ground or placed in a columbarium. ", "@type": "Question", 8. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. Cremation over casket burial. reasons for ashes to cremation prices, and to more! Recommendations for your service very satisfied with the Neptune Society office for cremation prices, and to learn about... Have a different Question for our Customer service team Management Corporation ) was named as in. Named as co-defendant in the Memorial Reef increasingly common during the COVID-19 pandemic to! The country and we recommend it to anyone looking for an affordable cremation service quot! 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